Last Updated on May 4, 2022
Hi! Before I start, I would like to thank you for taking the time to check my Sitel Work From Home Review. There are a lot of call centers or should I say BPO or Business Process Outsourcing company all over the world now. For sure, one of the reasons why you are checking on this review is you are one of those people who love providing superb customer service experience to a customer or you have heard about the work-from-home opportunity given by Sitel. Actually, there are a lot who offers this kind of opportunity but I guess Sitel is one of the well-known company who has legit work to offer.
With this review, I will let you know all the facts about the work-from-home opportunity of Sitel. Is Sitel a legit company? Is Sitel a legit company? These are some of the questions that I will answer for you on this review. Working from home is not easy to find, can Sitel give you this kind of opportunity as easily as possible? Let’s all find out and get into details!
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What is Sitel?
Sitel is a Business Process Outsourcing company that was founded by its current CEO Laurent Uberti. They have been in this business for a long time now that is why they have expanded their businesses to 22 different countries with more than 75000 employees to help them provide good quality of support for their clients. They have a lot of jobs to offer especially for those who are looking for a corporate job but they are also offering work-from-home post which is the reason why you are now on this page.
How Does Sitel Work?
If you already work on a BPO company, you will have the idea of how Sitel works because it is just the same even if they are also offering a work-from-home opportunity. Basically, Sitel does have clients or well-known companies that are in different industries in the business. As a call center agent of Sitel, it is your job to take inbound calls regarding general inquiries about the products or services, billing inquiry about their personal accounts and there are times that you will be assigned to be their Technical Support Representative where you will assist the customer about technical issues over the phone.
If you are going to ask me if the experience is required in this kind of job, it depends on the company but with Sitel, they are accepting applicants even without any experience working on a BPO company. Regardless of your experience, they will still provide you with quality training in order for them to make sure that you will be ready once you take in phone calls on their production floor.
The application process
The application is all going to be online since the post will be for a home-based position. All you need to do is fill up an application on their website or you can also reach them on their Facebook Page by sending them a direct message about your interest to apply. Just make sure to provide them an active email address and phone numbers upon application, because they are going to call you once they got your application to conduct the initial interview and when you passed you will have another interview which is the final one.
Once everything is okay, you will be asked to submit necessary documents through email and the details about the training will also be given. Email is going to be your source of communication with their recruitment team.
But the question is, do they have requirements for the equipment you use as your desktop or noise-canceling headset? Let’s discuss the required types of equipment for you to qualify for the post, that will be all on the next segment.
Equipment requirements.
Since this is a work-from-home job, you are required to have necessary types of equipment like desktop or laptop as well as a noise-canceling headset. Here are the equipment requirements for Sitel work from home.
- When it comes to your laptop or desktop, it should be at least Windows 7 above and has a size of 19 inches with 1280 x 1024 resolution. You need to have an extra monitor since they are required to have dual monitors per agent to perform the job easily and quickly.
- You must have the approved Plantronics Blackwire Corded USB Headset.
- Internet speed of not less than 3mbps.
These are the two important types of equipment that you should have. These will be check during your application as well as the speed of your internet so you should be ready.
I know that not all of you are capable of having these requirements but you don’t need to worry as there are a lot of alternative ways to earn money online.
How Much Can You Make With Sitel?
This is the most exciting part, let’s talk about how much you can earn with working with Sitel. They said that even if you are going to work from home you will have the same benefits and offer the one working at the office of Sitel. As per previous worker or employee of Sitel, you will be paid $9 per hour plus you will have medical and dental assistance, life insurance, and paid vacation leaves. It seems that it is really worth it and given that you will all do the work at your house.
When it comes to how they will pay you, Sitel will pay you through direct deposit on your bank or it can also be a payment card that was given every two weeks. They also have a referral bonus wherein you will get $200 for every successful referral you will have for the company, however, it will be given in staggered payment for them to be sure that the ones you referred will stay on the company for at least 6 months to 1 year.
What I Don’t Like About Sitel
Even if it seems that Sitel is a good company, there are also things that I noticed that you need to think of before you apply for a work-from-home job from Sitel. Here is the only thing that I don’t like about Sitel.
Required equipment.
I know that it is given that you are required to have equipment ready if you are going to apply for a work from home. However, the equipment that was required by Sitel is too expensive to have and in fact, there are BPO companies who also offer work-from-home and they are proving the equipment as well.
What I Like About Sitel.
There are things that you can also look forward to Sitel. Here are the things that I like about this company.
World-class training.
Sitel wants to make sure that they have quality agents to provide support for their clients. That is why they are giving 3 to 6 weeks of training that will tackle all the things that an agent needs to know about that specific product or service. And the most amazing part is you are paid even if it is just training and not doing the preferred responsibilities yet.
You will have full benefits.
Being an employee of Sitel, you will enjoy having health insurance including dental. Life insurance and paid leaves after you have the training or once you are regularized with them. Not all companies offer this kind of benefits, given that you are going to work from your home.
Sitel Work From Home. My Final Verdict.
After all the research that I have for this review for Sitel work from home, I can say that it is a legit work that you can try. Maybe the only thing that makes people think or doubt about their offer is because it requires you to provide your own equipment to use to perform the job. But for me, I can recommend this to everyone especially if you have the equipment needed since they are offering a good salary as well as benefits.
But if you think that this way of earning will not work for you or talking with customers is not your thing, you can check on my Wealthy Affiliate Review and you will discover things that you can do to earn money which will not require you provide any high-end equipment. It can be simple as writing about your daily hobby.
I hope that this “Sitel Work From Home” review serves its purpose to you. If you have any concerns or suggestions you can leave that on the comment box below. Cheers!
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